Forums/
Kasa Smart Plugs
2021-03-10 22:51:46
@Eedik What is the model of the router you are trying to set up the plug with?
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Forums/
Kasa Smart Bulbs
2021-03-10 22:38:10
@txbelle Thank you for the screenshots. What is the Kasa app version you currently have, as well as the model of your iPad and the software version it is running?
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Forums/
Kasa Smart Plugs
2021-03-10 22:32:41
@mp10 We don't have any information for self-repair, but our plug so comes with a manufacturer warranty. Here is the warranty page for your region:...
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Forums/
Kasa Smart Plugs
2021-03-10 22:29:07
@AncientGeek The site you referenced is not one that I've seen pinged before say on our extenders, but if this starts becoming common I would reach out to our support team. They would continue to...
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Forums/
Kasa Smart Plugs
2021-03-10 22:26:54
@mp10 The plug should take the time zone that is indicated in the app, which the app takes from the phone. Doing a factory reset on the plug should force it to grab the right region it is in during...
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Forums/
Deco
2021-03-10 22:10:52
@ImaginaryTango If the main Deco loses internet, you don't want anything wired to it as the Deco then does not know what to do via the LAN ports or what is to give it an internet connection, so to...
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