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2025-08-11 03:23:57
Hello @IvanRusev, thank you very much for sharing your experience with the AI QoS feature on the GE800. I'm just curious about the AI QoS settings on your GE800. Is it in Auto Mode or Manually Set...
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2025-08-08 02:22:12
@Nyquist-Shannon Performing regular backups is a good habit. It enables us to recover data at any time in the event of unexpected situations.
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2025-08-07 08:47:40
Hello @GrandPaM, I'm happy to see you're interested in the HomeShield and KidShield feature on the GE800. While there was no exact date given as to when KidShield would be made available for a full...
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2025-08-07 06:21:47
@Nyquist-Shannon I see. Thank you for the clarification. I assume that your device was reset during the automatic firmware upgrade process probably because it encountered an unknown abnormality....
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2025-08-06 07:10:04
Hello @Nyquist-Shannon, thank you for bringing this to our attention. According to the firmware release notes, updating to the latest 1.2.1 Build 20250610 rel.39070(5553) version won't reset the...
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2025-08-06 01:49:11
@jwagman1 Got you. Please add this update when you send the escalation email then. Thank you.
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