Forums/
Wi-Fi Routers
2023-05-26 02:16:17
@AdamPfromMN Thank you so much for the detailed information. As per your description about the dropping internet last night, it seems the WAN connection was temporarily down since the internet LED is...
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Forums/
Wi-Fi Routers
2023-05-25 12:12:51
Hello, If anyone experiences a similar dropping internet issue after upgrading the AX55's firmware to the latest 1.2.2 version, please help confirm and provide the following details, and we will have...
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Forums/
Wi-Fi Routers
2023-05-24 03:30:43
@AdamPfromMN Thank you very much for getting back. I talked with the support engineers about your case, and he confirmed that there will be a downgrade firmware available soon in one day or two....
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Forums/
Wi-Fi Routers
2023-05-23 11:54:35
@krystal1 Thank you for replying. Regarding the wireless dropping issue, can you please also tell me who is your ISP, and what kind of WAN connection type you're using on the AX55? Do you enable IPTV...
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Forums/
Wi-Fi Routers
2023-05-23 11:45:34
@RickJamesBish Thank you again for replying. Would you like to try downgrading the router firmware to the previous 1.1.8 version to observe if the issue persists? If yes, we will contact you via...
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Forums/
Wi-Fi Routers
2023-05-23 02:01:16
@krystal1 Thank you very much for the follow-up. Can you please confirm what is the firmware version you're using on the AX55 before this 1.2.2 official version? Was that version working stably? To...
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