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2025-08-08 02:22:12
@Nyquist-Shannon Performing regular backups is a good habit. It enables us to recover data at any time in the event of unexpected situations.
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2025-08-07 08:47:40
Hello @GrandPaM, I'm happy to see you're interested in the HomeShield and KidShield feature on the GE800. While there was no exact date given as to when KidShield would be made available for a full...
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2025-08-07 06:21:47
@Nyquist-Shannon I see. Thank you for the clarification. I assume that your device was reset during the automatic firmware upgrade process probably because it encountered an unknown abnormality....
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2025-08-06 07:10:04
Hello @Nyquist-Shannon, thank you for bringing this to our attention. According to the firmware release notes, updating to the latest 1.2.1 Build 20250610 rel.39070(5553) version won't reset the...
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2025-08-06 01:49:11
@jwagman1 Got you. Please add this update when you send the escalation email then. Thank you.
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2025-08-05 09:21:49
jwagman1 wrote @Kevin_Z Yes I have tried everything including only having the backbone and one device connected to the Satellite. Tried both 2.5 and 10g ports on both sides. No matter what device...
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