@Carl ok, today I tried again leaving the manual switch in the on position and then operating the HS-210 and that worked. The indicator on the switch and in the app are functioning properly now. I am...

Thanks, I have not tried either of those suggestions, unfortunately the other switch is in a 6 gain box with 5 other switches and wouldn’t be easy to put a wall plate on if I changed just the one...

@Carl Hi Carl, thanks for the response. I have tried the manual switch in both positions with no luck. I'm positive that the HS-210 is connected on the power side. It's a 3 gain box and The common...

Just an update, today I replaced this HS-210 with a new one and same issue exists. I also changed out the other "dumb" 3-way switch thinking it may be the issue. Still nothing. I also tested the...

@RyanEverhart789 Hi Ryan, I'm having this same issue with one of the four switches that I just purchased also. I'm curious if you determined that it was in fact a faulty switch? Thanks for any input.

I just installed three separate HS210 switches on three separate light circuits. Two of the switches are functioning perfectly. The third switch is where I'm having issues. This switch will turn the...