Forums/
Kasa Smart Plugs
2023-08-29 08:55:28
@Jermo What's the error message you received? For installation failure issue, here are some suggestions that will help, FYI. What should I do if I fail to configure the Kasa device?
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-29 06:32:03
@LeonF May i know what's the model of your router? If it's a dual-band router but only broadcasts one WiFi signal, try to separate the 2.4GHz and 5GHz WiFi, and try to connect the HS220 to the 2.4GHz...
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-29 06:18:26
@SusanS What's the model of your router? Do you have the same routers in these two locations? For comparison test, try to bring the problem HS200 and HS103 location two and connect the router there.
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-25 07:41:20
@PabloMartinez If there are three switches controlling the same light, I believe they're the 4-way switch. 3-way switch has two switches controlling the same light. The HS210 cannot work as a 4-way...
0HELPFULS
Forums/
Kasa Smart Switches
2023-08-25 07:24:07
@Bobtomatoes Please check whether the neutral wire is connected correctly? The smart switch is powered by the neutral wire, if there is no neutral wire, the HS220 cannot be installed.
0HELPFULS
Forums/
Kasa Smart Plugs
2023-08-23 12:04:26
@IronBow Based on the behavior of the plug reconnecting to WiFi, this phenomenon appears to be normal. The smart plug is not a high-traffic device, so if data transmission does not reach the set...
0HELPFULS