Smart Home Community

C530WS live view connection freezes after 2-3 seconds when viewing remotely on iPhone iOS 26.3 and 26.4. I've had the camera for about a year and it's been perfectly stable until 2 weeks ago. Now ever

Wapoints

The default waypoint is constantly drifting off from its original position. I've used the calibration, rebooted the camera. It works after doing those things, then I will check it later and it's messe

Cloud service not keeping daily recording

One of my six cameras hooked up to cloud service one is no longer saving to cloud to review why is that where to call to get this fixed

C260 not using H.264

Hi, I'm trying to use the Tapo C260 at 4K resolution, and I need H.264 encoding, which is what the camera lists in the specs. However the encoding is H.265. How can I fix this? I am accessing the stre

Formatting sd card

My camera won't format my SD card so I can record on it. It gets to 5% and fails and says try again later. Any suggestions on how to fix this issue?