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Troubleshooting LED loop on Deco/ Deco stuck in solid yellow

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Troubleshooting LED loop on Deco/ Deco stuck in solid yellow

TroubleshootingLED loop on Deco/ Deco stuck in solid yellow
LED loop on Deco/ Deco stuck in solid yellow
2021-06-10 06:37:29 - last edited 2022-10-27 11:14:46
Model: Deco  
Hardware Version:
Firmware Version:

This Article Applies to:

All Deco models

 

Typical Problem Description:

1. One of the Deco units was stuck in constant yellow light mode and was not able to enter setup mode (blue blinking light);

2. One of the Deco units goes into this reboot loop of Solid Yellow > Blinking Yellow > Blinking Blue > Off > Solid Yellow, this cycle keeps on repeating.

If Deco had a solid or flashing red, please have a look at this link: Deco turned red

 

 

Troubleshooting suggestions:

1. Please hold the reset pinhole at the bottom of the Deco for 1s and check whether the light could be back to yellow---flashing blue.

2. If the factory reset did not make any difference, please refer to this link to do a firmware recovery:

https://www.tp-link.com/support/faq/2958/

 

If the issue continues, please comment below with the following information:

1. The model number as well as the firmware version of the Deco;

2. Which problem description is more like your current issue?

3. Have you tried the hardware reset and firmware recovery suggestions? what are the results?

 

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#1
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51 Reply
Re:[Troubleshooting] Abnormal LED lights on the Deco
2021-08-26 09:36:56

@TP-Link I have the same issue. Yellow light. Will. Not reset. What do ai do. Not sure if I can do anything to firmware if it is disconnected. Master and other deco are fine.

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#2
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Re:[Troubleshooting] Abnormal LED lights on the Deco
2021-08-27 01:57:38

@RNMAR 

Hi, have you seen the suggestion on the private message?

Did you try the firmware recovery already?

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#3
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-05-18 09:33:41

  @TP-Link 

My Deco M5 it's stuck on yellow light!

 I went on holidays for a months and left it powered off. When I turned it got stuck on yellow light and I've got jo internet.

I tried resetting it and nothing happened.

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#7
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-05-19 06:22:00

  @TDelaney 

Welcome to the community.

Have you tried firmware recovery to see whether Deco M5 could get into recovery mode?

How to use firmware recovery if the Deco become brick

Did only one M5 get to solid yellow and the rest could still be flashing blue after reset?

If there is no chance to get it into firmware recovery mode, please contact the local support team to check for warranty service.

Thank you.

Best regards.

--------------------

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#8
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-05-28 14:37:42

  @TP-Link 

 

My device (M4) is stuck on yellow. I've tried all options possible. At some  moment i got it to reset but now it is stuck on yellow again. I'm about to throw it in a bin....

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#9
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Deco stuck in solid yellow
2022-05-29 20:28:30

  @TP-Link 

22115E7B02126

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#10
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Deco stuck in solid yellow
2022-05-29 20:28:41

  @TP-Link 

22115E7B02126

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#11
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Deco stuck in solid yellow
2022-05-30 01:33:21 - last edited 2022-05-30 01:35:45

  @Tdavid9 

Hi,  Based on the SN address, the Deco seemed still in warranty and after testing all the suggestions above, if still no improvement, It is suggested to contact the local support team for warranty service.

 

Fruztrated welcome to the community.

Have you tried to check whether the Deco was still under warranty? If yes, you could also contact the local support or shop retailer to get the Deco replaced.

Thank you very much.

 

--------------------------

Deco X50-PoE is ready for your advice. If you are interested, please help us complete the following survey.

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▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶Deco X50-5G-V1-1.2.0 Supports WireGuard VPN, Hybrid Mesh and More Try to leave a Message if urgent help is required.
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#12
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Deco stuck in solid yellow
2022-05-30 14:01:52
Unfortunately out of warranty...
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#13
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Re:LED loop on Deco/ Deco stuck in solid yellow
2022-06-04 10:56:08

  @TP-Link 

 

Thanks but no thanks for all the "help". Going to try a Netgear solution.

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Views: 48399

Replies: 51

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