Solution Paint Your Home in Wi-Fi/ Let's begin on the Deco APP
Solution Paint Your Home in Wi-Fi/ Let's begin on the Deco APP
This Article replied to:
All Deco models.
Recently, we have received some inquiries that the Deco network is green and working fine, but on the Deco APP, it said "Paint Your Home in Wi-Fi and let's begin". It seems the APP does not know the network has been set up already and requires it to be set up again.
It might happen due to the following reasons：
1. You might log into the wrong TP-Link ID.
2. The network was deleted on the Deco APP when Deco was temporarily offline before, such as when Deco APP temporarily said: "We could not find Deco" or Deco was powered off.
3. The password of TP-Link ID has been changed when Deco was temporarily offline.
Solution:
Please refer to this link to get more instructions:
- Ensure you have logged in to the Deco app with the original email address that was used to set up Deco (also called owner account).
2. Please confirm the smartphone is connected to Deco’s Wi-Fi network. At the same time, disable mobile data and close any VPN application on the phone if you have one.
After that, launch the Deco app and log in again.
2.1 If you’re able to log in and see the Deco network
Go to More -> Update Deco. And ensure the Deco system is using the latest firmware. If the “Let’s begin” issue persists with the latest firmware while the phone connects to other networks, please leave me a private message of the MAC address of your main Deco as well as your current TP-Link email ID.
2.2 If you’re not able to log in to the Deco app, or Deco APP said" incorrect password".
In this case, you may have lost the original TP-Link account/password used to configure the Deco system. And you need to reset the whole Deco system and set up them again with your current TP-Link account.
Related link:
What can I do if the Deco app shows “Let's Begin” while Deco is working well?
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
TP-Link 𝐃𝐞𝐜𝐨 BE63 Tri-Band WiFi 7 BE10000.
Actually, the solution I posted is only temporary solution for the application. I have repeatedly received the prompt to start a new network (3rd time in less than a week). The work around, is to login through the website interface (works fine on PC or Android/Chrome), reboot primary access mesh node, then application works as it should. Still watching to see if there is something that triggers this, but finding that the application has problems.
- Copy Link
- Report Inappropriate Content
Hi, thanks for the quick reply.
I'll report to the senior engineer to see whether they can reproduce this issue.
By the way, please make sure your Deco BE63 is up-to-date.(The latest version for now is 1.1.7 Build 20250324 Rel. 32980)
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
@David-TP BE6500 and no, we only got the Decos last week. App worked for a day. Now we can't login as it's saying we need to set it up again.
- Copy Link
- Report Inappropriate Content
Hi, I didn't find a model of "Deco BE6500". There are Archer BE6500 and Archer BE400. Or would it be Deco BE65, Deco BE63, or BE11000?
Is the LED on the Deco still solid green?
If yes, can you leave me a message with the MAC address on the main Deco?
Have you tried to the suggestions shared by Porkshanks,
Log in to the Deco APP via http://tplinkdeco.net and reboot the Mesh network on the web UI.
Thank you very much.
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 9871
Replies: 15
Voters 0
No one has voted for it yet.