Low video quality /bitrate C320WS

Low video quality /bitrate C320WS

22 Reply
Re:Low video quality /bitrate C320WS
2023-03-26 16:16:56 - last edited 2023-03-26 16:23:10

  @Jerrey 

 

I just purchased the C320WS camera (hardware version 2.0) and it still does not have a bitrate adjuster so I'll need to return it. I consider this to be a flaw of the camera which should be updated in firmware by now. It had been over 4 months since the official software request was created:

 

Tapo C320WS - Option for Video quality /compression - Smart Home Community (tp-link.com)

 

If anyone has not yet voted, please vote today. Also, please provide a 1 or 2 star review of the camera on Amazon. Currently this camera has too high of a rating for a camera that is missing a basic bitrate adjuster.

 

 

 

 

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#14
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Re:Low video quality /bitrate C320WS
2023-04-06 13:52:45

Tapo its been how many months and yet no update. You just ignoring your customer after getting our money for this sh*tty product. Why you cannot acknowledge and do something to fix this issue??

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#15
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Re:Low video quality /bitrate C320WS
2023-08-08 18:11:10

Jerrey wrote

Tapo its been how many months and yet no update. You just ignoring your customer after getting our money for this sh*tty product. Why you cannot acknowledge and do something to fix this issue??

  @Jerrey 

I'm pretty sure Tapo doesn't want to make it possible to get higher bitrate since they don't want the cameras to use more bandwidth/storage on the cloud. If they could set a higher bitrate for the local recordings and live only, it would be great, but probably the HW doesn't support this.

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#16
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Re:Low video quality /bitrate C320WS
2023-10-17 16:58:54

This needs an official response from Tapo...

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#17
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Re:Low video quality /bitrate C320WS
2023-11-07 20:23:51
Yea, but it will never happen. Cameraes only good to see if something happens, the recording quality is big s**t. Never gonna buy TP cameras again.
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#18
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Re:Low video quality /bitrate C320WS
2023-11-07 21:37:13

  @LukeDK 

Same here. 

Thinking about adding several new cameras both inside and outside but it will NOT be tapo. 

Total lack of custumer care, low bitrate and not a sound from dev team. 

They sell it as hd camera but compression makes it look worse than VGA.. 

Nerver ever tapo again, even if they would release a super camera my trust is lost until this issue is fixed or atleast adressed. 

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#19
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Re:Low video quality /bitrate C320WS
2023-11-10 08:39:29

 I got a firmware update 1.0.10 on my C320WS V2.0 EU. When I download a recording I will get an average bitrate >1500kb/s. The camera does also a prerecording before a movement was recognized of about 4 seconds. Life view has still low bitrate and quality.

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#20
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Re:Low video quality /bitrate C320WS
2023-11-10 09:54:53

  @Todo  yes but its still way to low. Any type of zoomning and you cant see anything. 

A videorecording from my 4 year old phone has over 14mbit/s and thats at 1920x1080.

So that tapo thinks 1/10 of that its enough for 2560x1440 is just weird.. You cant compress it down that much and still call it 2K HD.. 

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#21
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Re:Low video quality /bitrate C320WS
2024-02-19 10:38:40 - last edited 2024-02-19 10:39:29

Pardon me for 'hijacking' an old thread. My issue relates to a C310. The bandwidth is terrible and I can only assume as an earlier poster mentioned that it has everything to do with conserving cloud storage as that's where the subscription $$$'s are . I use a TP Link EAP225 - excellent results from the 2.4 band - download 24.3Mbps and 18.6Mbps upload at the camera location. I have no use for cloud storage and prefer to use Synology NAS. The Bit Rate hovers between 700Kbps and 1300Kbps at 15FPS so not exactly overloading the system!!. The suggestion made to myself was to use an antenna gain aerial but if the camera software/hardware is deliberately crippled then this would make no difference. I'll keep the C310 as a spare but will definitely be looking for something to replace it with.

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#22
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Re:Low video quality /bitrate C320WS
2024-02-19 11:37:09 - last edited 2024-02-19 11:37:19

  @Jimpa86 

how do you guys check the bitrate?

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#23
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