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ER7212PC port forwarding not working

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ER7212PC port forwarding not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.

MickeyNotFound

2023-11-05 22:55:50 - last edited 2023-11-10 06:17:43

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ER7212PC port forwarding not working

2023-11-05 22:55:50 - last edited 2023-11-10 06:17:43

Tags: #WAN Setup #NAT #Routing #Network Connectivity

Model: ER7212PC

Hardware Version: V1

Firmware Version: 1.0.0 Build 20220820 Rel.76397

Hi,

I got this problem where i want to acces my Radarr and Sonarr server externaly.
I have set the Portforwarding rules and registerd my DDNS because i dont have a static external ip address.

But somehow i still cant access the radarr or sonarr server.
I dont think im missing any settings.

Also when i use an external port checker it says closed on port 7878 (i tried diffrent rules and port aswell but all give the same result)

2 Accepted Solutions

Clive_A

2023-11-06 03:45:17 - last edited 2023-11-10 06:17:43

Posts: 5960

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Re:ER7212PC port forwarding not working-Solution

2023-11-06 03:45:17 - last edited 2023-11-10 06:17:43

Hi @MickeyNotFound

Thanks for posting in our business forum.

Refer to this guide and make sure you double-check your firmware if it is the latest. Upgrade if necessary.

Troubleshooting Virtual Services on the Router Doesn't Take Effect

Best Regards! If you are new to the forum, please read: Howto - A Guide to Use Forum Effectively. Read Before You Post. Look for a model? Search your model NOW Official and Beta firmware. NEW features! Subscribe for the latest update! ☛Download Beta Here☚ ☛ ★ Configuration Guide ★ ☚ ☛ ★ Knowledge Base ★ ☚ ☛ ★ Troubleshooting ★ ☚ ● Be kind and nice. ● Stay on the topic. ● Post details. ● Search first. ● Please don't take it for granted. ● No email confidentiality should be violated. ● S/N, MAC, and your true public IP should be mosaiced.

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Clive_A

2023-11-07 01:00:38 - last edited 2023-11-10 06:17:50

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Re:ER7212PC port forwarding not working-Solution

2023-11-07 01:00:38 - last edited 2023-11-10 06:17:50

Hi @MickeyNotFound

Thanks for posting in our business forum.

MickeyNotFound wrote

@Clive_A

Hi Clive_A,

Thanks for your response.
I made sure my router is up-to-date with the latest firmware yet the problem is still there.

I feel like i should be able to see my public IP under Devices / Router / Details / WAN / Online arrows but i only see the internal IP it gets from my modem. (see photo)

Its showing me a 192.168.0.246 which is the address it gets from my modem. The modem is in Bridged Mode (Yes the MAC is correct) so shouldn't i be able to see the public Ip right there?

Then you should turn your modem router into bridge mode, AKA modem mode. Then you should see the public IP address on this interface.

Now this WAN interface is connected to a router. So, fix this first and it is the main reason why your port forwarding is not working.

Recommended Solution

3 Reply

Clive_A

2023-11-06 03:45:17 - last edited 2023-11-10 06:17:43

Posts: 5960

Helpful: 2928

Solutions: 1364

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Registered: 2023-06-09

Re:ER7212PC port forwarding not working-Solution

2023-11-06 03:45:17 - last edited 2023-11-10 06:17:43

Hi @MickeyNotFound

Thanks for posting in our business forum.

Refer to this guide and make sure you double-check your firmware if it is the latest. Upgrade if necessary.

Troubleshooting Virtual Services on the Router Doesn't Take Effect

Recommended Solution

MickeyNotFound

LV1

2023-11-06 22:25:40

Posts: 2

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Registered: 2023-11-05

Re:ER7212PC port forwarding not working

2023-11-06 22:25:40

@Clive_A

Hi Clive_A,

Thanks for your response.
I made sure my router is up-to-date with the latest firmware yet the problem is still there.

I feel like i should be able to see my public IP under Devices / Router / Details / WAN / Online arrows but i only see the internal IP it gets from my modem. (see photo)

Its showing me a 192.168.0.246 which is the address it gets from my modem. The modem is in Bridged Mode (Yes the MAC is correct) so shouldn't i be able to see the public Ip right there?

Clive_A

2023-11-07 01:00:38 - last edited 2023-11-10 06:17:50

Posts: 5960

Helpful: 2928

Solutions: 1364

Stories: 0

Registered: 2023-06-09

Re:ER7212PC port forwarding not working-Solution

2023-11-07 01:00:38 - last edited 2023-11-10 06:17:50

Hi @MickeyNotFound

Thanks for posting in our business forum.

MickeyNotFound wrote

@Clive_A

Hi Clive_A,

Thanks for your response.
I made sure my router is up-to-date with the latest firmware yet the problem is still there.

I feel like i should be able to see my public IP under Devices / Router / Details / WAN / Online arrows but i only see the internal IP it gets from my modem. (see photo)

Its showing me a 192.168.0.246 which is the address it gets from my modem. The modem is in Bridged Mode (Yes the MAC is correct) so shouldn't i be able to see the public Ip right there?

Then you should turn your modem router into bridge mode, AKA modem mode. Then you should see the public IP address on this interface.

Now this WAN interface is connected to a router. So, fix this first and it is the main reason why your port forwarding is not working.

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ER7212PC port forwarding not working

ER7212PC port forwarding not working

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