P110 cannot connect
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H/w & F/w versions not known, as I cannot get the plug connected to the Tapo app on my iPhone. I already have two P100 plugs that connected OK.
I tried all the various options suggested but nothing worked. Initially I did get a connection but it then refused to connect.
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Here are some tips for configuration failure issues of Tapo smart devices, FYI. What should I do if I fail to configure the Tapo Smart Plug?
If the problem cannot be resolved, you may come back with the information listed below, it will helpful in allowing us to give you more specific advice for the problem you're facing.
1. The error message in Tapo App
2. Model, hardware and firmware version of the device
3. The troubleshooting steps you have tried.
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"Tried everything" literally means nothing. As you can tell there are many steps in the configuration and from the problems I've seen, the guidances are different for each step.
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Here are some tips for configuration failure issues of Tapo smart devices, FYI. What should I do if I fail to configure the Tapo Smart Plug?
If the problem cannot be resolved, you may come back with the information listed below, it will helpful in allowing us to give you more specific advice for the problem you're facing.
1. The error message in Tapo App
2. Model, hardware and firmware version of the device
3. The troubleshooting steps you have tried.
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- Report Inappropriate Content
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charmin.armin wrote
Same sh** here (and there https://community.tp-link.com/en/smart-home/forum/topic/601394) P110 cannot be connected w/ firmware 1.3.0 Build 230905 Rel. 152200) when 2,4GHz and 5GHz uses same ESSID
Do you have troubles configuring or maintaining the device's connectivity?
Tapo P110 supports 2.4GHz only. If the router has the same SSID for both 2.4GHz and 5GHz, the plug may attempt to connect to the 5GHz channel during configuration, resulting in a configuration failure. The same goes for the device's connectivity issue.
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