VIGI is offline but Tapo is online
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Hi all,
I have like 16 Tapo cameras connected to a 16 channel VIGI NVR1016H and the setup process was relatively smooth.
However I noticed that they often lose connection to VIGI, displaying a "device offline" notice on VIGI. But when I used the Tapo app to look at those cams, they are actually online and viewable on Tapo. And this device offline does not rectify itself most of the time. I need to remove camera and re-add camera.
Is this a natural compatibility issue that cant be avoided or there are some ways I can try to improve the connectivity between them?
Thank you!
Hi @Outpost
Thanks for posting in our business forum.
Huh.. NVR1016H does not mean it supports 16 cameras with high-res. You might wanna lower the res so that devices can stop disconnecting from the NVR.
