Archer C64 Freezes and Goes Offline After Updating to Firmware 1.14.3
Hello,
After updating to the latest firmware, my Archer C64 started freezing, and I can no longer connect to it either online or within the local network.
The only solution that works is a physical reboot. The issue occurs every 1-2 hours.
I have a main router and two secondary ones set up with EasyMesh. Before the update, everything was working perfectly.
Unfortunately, I cannot seem to downgrade to the previous firmware version (e.g., Archer C64(EU)_V1_1.13.15 Build 240812) from:
https://www.tp-link.com/en/support/download/archer-c64/#Firmware
In the logs, I see the following entries:
158 INFO 0days, 00:11:21, [upgrade]start upgrade
159 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5355
160 ERROR 0days, 00:11:21, [upgrade]CID not match, 0x4444:0x4544
161 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x504a
162 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5552
163 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5754
164 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5242
165 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x4143
166 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5355
167 ERROR 0days, 00:11:21, [upgrade]CID not match, 0x4444:0x4144
168 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5552
169 ERROR 0days, 00:11:21, [upgrade]SID not match, 0x5545:0x5355
170 ERROR 0days, 00:11:21, [upgrade]main version 0x10d00 is smaller than 0x10e00!
Considering that resolving this issue might take time, I kindly ask you to provide instructions on how to downgrade to the previous firmware version.
These problems have rendered my device almost unusable, and I urgently need a solution.
Thank you!
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@Kevin_Z Yes, I do use access control.
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@Kevin_Z By default, I have Access Control enabled, but there are no rules configured.
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Just for the record - I am not using Access Control feature on both standalone devices that I've updated (in Router and AP mode) - no issues at all.
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Thank you all for the valuable information.
We will soon confirm and request a fix for this concern.
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@tapac3 Hey bro, I have this version and currently with ( Firmware Version:1.13.15 Build 240812 Rel.53634n(5553)) version and my router keeps getting offline after some days of resetting. In addition, i did not get any automatic firmware version update. Is there any beta version solution for this?
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@S0HAN Hi. Unfortunately, this thread related to the European version of the router and its firmware issues.
Please try searching the forum for topics related to similar problems with your specific version.
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Hi everyone,
I’m not sure if this is directly related to testing the beta firmware, but my router has stopped turning on.
I’ve created a new thread to address this issue:
https://community.tp-link.com/en/home/forum/topic/727526
Thanks in advance for your help!
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