Camera removed itself suddenly no reason

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Camera removed itself suddenly no reason

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Camera removed itself suddenly no reason
Camera removed itself suddenly no reason
2025-04-05 05:10:26 - last edited 2025-04-16 12:04:36
Model: Tapo C410 KIT  
Hardware Version: V1
Firmware Version: 1.0.24

Without any reason suddenly removed itself from app and now cannot be Conner. 
a

only say when you push the button "camera off" on never. 
 

disappointed. I have more in my house for security. It seems to be waist of money if camera do what it want. 
 

solution asap 

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Re:Camera removed itself suddenly no reason -Solution
2025-04-08 01:00:41 - last edited 2025-04-16 12:04:36

  @GnGeorgiou 

 

Check whether you can see the camera when your phone connects to the same local wifi network as the camera. If the camera has disconnected from cloud, this thing might happen if you're on a remote network (e.g. celluar data or other wifis.).

 

Long-press the power button for 3s to turn on the camera, what's the led status of the camera? If it turns solid amber, it is indeed disconnected from the cloud. For this case, you may refer to the suggestions here in case 2 for troubleshooting. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Camera removed itself suddenly no reason -Solution
2025-04-08 01:00:41 - last edited 2025-04-16 12:04:36

  @GnGeorgiou 

 

Check whether you can see the camera when your phone connects to the same local wifi network as the camera. If the camera has disconnected from cloud, this thing might happen if you're on a remote network (e.g. celluar data or other wifis.).

 

Long-press the power button for 3s to turn on the camera, what's the led status of the camera? If it turns solid amber, it is indeed disconnected from the cloud. For this case, you may refer to the suggestions here in case 2 for troubleshooting. Cannot use the Tapo app to control my smart devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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