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Tapo C410 KIT video resolution issue

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Tapo C410 KIT video resolution issue

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Tapo C410 KIT video resolution issue
Tapo C410 KIT video resolution issue
2025-04-28 07:31:31 - last edited 2025-05-09 09:04:28
Tags: #Recording
Model: Tapo C410 KIT  
Hardware Version:
Firmware Version:

I just bought a Tapo C410 KIT cctv camera. However, I realized that the resolution of the video I downloaded onto my phone is not very clear (with lots of jagged edges). Certainly not 2K resolution as advertized by TP-Link. I have tried to change the resolution on the app but the results don't change much. Is there anyway I can increase the resolution?

Thanks,

 

cachemano

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#1
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1 Accepted Solution
Re:Tapo C410 KIT video resolution issue-Solution
2025-04-29 09:45:15 - last edited 2025-05-09 09:04:28

  @cachemano 

 

For this issue, we recommend reaching the local TP-Link support directly for assistance, providing some videos for analysis.

 

Did you download a detection video, or record one yourself on the liveview page? If you are manually recording a video on the live streaming page, please double-check the current resolution of the camera. To avoid issues with video quality switching due to network conditions, we recommend testing again while your phone is connected to the same Wi-Fi as the camera.

 

 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C410 KIT video resolution issue-Solution
2025-04-29 09:45:15 - last edited 2025-05-09 09:04:28

  @cachemano 

 

For this issue, we recommend reaching the local TP-Link support directly for assistance, providing some videos for analysis.

 

Did you download a detection video, or record one yourself on the liveview page? If you are manually recording a video on the live streaming page, please double-check the current resolution of the camera. To avoid issues with video quality switching due to network conditions, we recommend testing again while your phone is connected to the same Wi-Fi as the camera.

 

 

▶ Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual Modes ▶ Tapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Tapo C410 KIT video resolution issue
2025-05-02 05:09:21

  @cachemano I have done both - downloading a detection video and recording live feed both produces mediocre quality videos.

Anyway, I will reach out the my local TP-Link Support.

Thanks very much for your help and input.

Regards

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