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Windows PC unable to get IPs from BE25 AP mode

Windows PC unable to get IPs from BE25 AP mode

Windows PC unable to get IPs from BE25 AP mode
Windows PC unable to get IPs from BE25 AP mode
2025-05-10 12:32:17 - last edited 2025-06-23 03:56:16
Tags: #Network Connectivity #Access Point Mode
Model: Deco BE25  
Hardware Version:
Firmware Version:

I just setup new BE25, 3 packs. The main BE25 connection to router from ISP(Unifi). The main router act as DHCP server to provide IPs to all clients, include phones, PC, etc. 

All clients can go internet and receive IPs when connected main router WIFI directly.

unable

Then, i setup BE25 setup as AP mode. .

Android devices can connect to BE25 and receive DHCP from main router. The problem is all Windows PC unable to receive DHCP IP when connected to any Be25 unit. I changed BE25 to router mode and Window PC can get IPs from BE25. 

I am prefer to use AP mode to get all devices into same network. Can you advise how to resolve Windows PC unable to BE25 AP mode IP address? Thanks!

 

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#1
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1 Accepted Solution
Re:Windows PC unable to get IPs from BE25 AP mode-Solution
2025-05-13 07:29:59 - last edited 2025-06-23 03:56:16

  @ShaunCKS 

Hi, can you help me check the wireless adapters of these Windows PCs? How many PCs do you have?

Are they all the same brand?

 

By the way, did any of them support Ethernet cable connection? If yes, will it be able to access the internet via an Ethernet connection?

Are the two satellite BE25s wirelessly connected to the main Deco BE25?

 

Wait for your reply.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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Re:Windows PC unable to get IPs from BE25 AP mode
2025-05-12 07:15:49

  @ShaunCKS 

Hi, have you even set up static IP addresses or made address reservations on the Windows PCs?

Would there be any error message when a Windows PC failed to connect to Deco?

By the way, may I know the firmware version of your Deco BE25?

 

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#2
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Re:Windows PC unable to get IPs from BE25 AP mode
2025-05-13 02:53:30

  @David-TP , 

 

No, i did not setup static IP in Windows PC. I tried multiple PC, same issue. Later, i tried to set static IP in one of PC within DHCP range, but also unable to connect internet from that PC, i removed the static IP. 

 

Firmware is latest 1.0.17 .. 

 

Thanks!

 

 

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#3
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Re:Windows PC unable to get IPs from BE25 AP mode-Solution
2025-05-13 07:29:59 - last edited 2025-06-23 03:56:16

  @ShaunCKS 

Hi, can you help me check the wireless adapters of these Windows PCs? How many PCs do you have?

Are they all the same brand?

 

By the way, did any of them support Ethernet cable connection? If yes, will it be able to access the internet via an Ethernet connection?

Are the two satellite BE25s wirelessly connected to the main Deco BE25?

 

Wait for your reply.

Best regards.

 

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#4
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