Unwanted detection

Unwanted detection

Unwanted detection
Unwanted detection
2025-06-06 08:31:56 - last edited 2025-07-17 06:53:48
Model: TD21  
Hardware Version:
Firmware Version:

Why have detection zones when my td21 detects people way outside the zone. Detection set to 1 on both people and motion

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Re:Unwanted detection -Solution
2025-06-09 11:11:16 - last edited 2025-07-17 06:53:48

  @Robj21 

 

Check if you have different detection zones for person detection and motion detection. Note that people movements within the motion detection's activity zone also trigger the detection, but show as an motion detected event.

 

Can you verify which detection type got triggered on your camera? Was the video marked as 'person detected' or 'motion detected'?

 

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Re:Unwanted detection -Solution
2025-06-09 11:11:16 - last edited 2025-07-17 06:53:48

  @Robj21 

 

Check if you have different detection zones for person detection and motion detection. Note that people movements within the motion detection's activity zone also trigger the detection, but show as an motion detected event.

 

Can you verify which detection type got triggered on your camera? Was the video marked as 'person detected' or 'motion detected'?

 

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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