Deco M9 acting as Home Hub not showing the correct layout map of Deco

Deco M9 acting as Home Hub not showing the correct layout map of Deco

Deco M9 acting as Home Hub not showing the correct layout map of Deco
Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-06-27 13:01:23 - last edited 2025-06-27 13:04:09
Model: Deco M9 Plus  
Hardware Version: V1
Firmware Version: 1.6.4 20240719

My home network consists of 7 Deco: 3 Deco M9 (one of them as home hub) and 4 Deco M5. Until now I had Ethernet backhauled part of the network using Ethernet cable, with one connection used a TPLink PLC. So far OK, network working fine and mobile app showing the map correctly.

 

A few days ago I included a new Ethernet back haul connecting two of my M5 units, and since then the network works fine, but the Deco APP has turned crazy when showing the layout of decos: the 'Show List' works ok, the 'Show Map' misses some of the Deco but not all (I am missing 3 of them), and the layout is changing - not sure but depending on the reset order (my best guess).

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6 Reply
Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-06-30 08:03:31

  @aspaviento 

Hi, I saw the current firmware version of Deco M9 Plus is 1.6.4, and the latest version is 1.8.1 now. It is suggested to install the 1.8.1 version to see whether it helps:

Deco M9 Plus_1.8.1 with Wi-Fi Access Control and ECO Mode Ready for Test

 

Wait for your reply.

Best regards.

 

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Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-06-30 15:01:28

 Hi @David-TP ,

 

as far as I know I have installed 1.8.1 in the two Deco M9 Plus units that I have under V2 (since the day it was published), but there is no version higher than 1.6.4 for Deco M9 Plus V1 (which happens to be my main unit - that was actually a question I asked a few weeks ago). 

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Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-06-30 16:40:38 - last edited 2025-06-30 16:40:57

  @aspaviento Your Deco M9 Plus is V1 not V2 and @David-TP provided you the link of 1.8.1 firmware which is only for V2 and V2.2

Please & Thank You !! ❤️
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Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-07-01 01:44:58

  @ARGamingPK1 Thank you very much for the notificationcool.

 

@aspaviento , sorry, the 1.8.1 is for V2/V2.2 only.

Could you please refer to this link to help me submit the Deco App log here:

How to submit Deco APP log

It would also be highly appreciated if you could save some screenshots of the "incomplete" network map on the Deco APP, such as:

By the way, how about the actual network layout, such as:

ISP modem----main Deco M9 plus----<cable>---- satellite M9 plus#1----satellite M9 plus#2-----<plc>-----satellite M5#1 ........

 

Later, I'll check with the engineer to see whether he has any other suggestions.

Wait for your reply.

Best regards.

 

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#5
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Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-07-02 16:30:07

  @David-TP I have sent the details you've requested

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Re:Deco M9 acting as Home Hub not showing the correct layout map of Deco
2025-07-03 02:49:37

  @aspaviento 

Thank you. The logs have been received. Please refer to the email for more suggestions.

Best regards.

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