Not tracking movement

Not tracking movement

Not tracking movement
Not tracking movement
2025-07-14 11:02:34 - last edited 2025-08-07 02:34:53
Model: Tapo C510W  
Hardware Version: V1
Firmware Version: 1.3 3

I have reset camera but still not tracking. It's static. My camera is picking up motion but not following the person as they walk by. I have reset pan and tilt, but still not working? Any ideas pl. 

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Re:Not tracking movement -Solution
2025-07-15 11:53:47 - last edited 2025-08-07 02:34:53

  @Tinks57 

 

Ensure the tracking feature and the corresponding detection type (motion or person) are both enabled.

 

Verify whether the detection feature functions correctly. If the camera cannot detect the events, then the tracking won't work either.

 

Does the camera move when you try to control it manually? How about during the Pan & Tilt Correction?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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Re:Not tracking movement -Solution
2025-07-15 11:53:47 - last edited 2025-08-07 02:34:53

  @Tinks57 

 

Ensure the tracking feature and the corresponding detection type (motion or person) are both enabled.

 

Verify whether the detection feature functions correctly. If the camera cannot detect the events, then the tracking won't work either.

 

Does the camera move when you try to control it manually? How about during the Pan & Tilt Correction?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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