TC40 and C520WS Offline

TC40 and C520WS Offline

TC40 and C520WS Offline
TC40 and C520WS Offline
a week ago - last edited Thursday
Model: TC40   Tapo C520WS  
Hardware Version: V2
Firmware Version: 1.3.5

My devices suddenly went offline and cannot reconnect to Wi-Fi, even though the signal is strong. I have already attempted basic troubleshooting steps.

 

Device Details:

 

TC40

V 1.0

1.3.5

 

 

C520WS

V 2.0

1.1.2

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1 Accepted Solution
Re:TC40 and C520WS Offline-Solution
Monday - last edited Thursday

  @Parker_11 

 

Move the camera closer to the router, restart the camera then monitor whether it reconnects. 

 

If not, consider reset and reconfigure the camera. How to reset my Tapo camera

 

If you encounter any trouble configuring the camera, refer to the suggestions provided here. What should I do if I fail to configure the Tapo devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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Re:TC40 and C520WS Offline-Solution
Monday - last edited Thursday

  @Parker_11 

 

Move the camera closer to the router, restart the camera then monitor whether it reconnects. 

 

If not, consider reset and reconfigure the camera. How to reset my Tapo camera

 

If you encounter any trouble configuring the camera, refer to the suggestions provided here. What should I do if I fail to configure the Tapo devices

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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#2
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