Câmera C410 only activates when app is opened

Câmera C410 only activates when app is opened

Câmera C410 only activates when app is opened
Câmera C410 only activates when app is opened
2025-10-20 07:52:07 - last edited 2025-11-14 06:03:42
Model: Tapo C410  
Hardware Version:
Firmware Version:

When at home and connected with the same WiFi as the camera, it works perfectly. 
When out of home, it only works when the app is opened.

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Re:Câmera C410 only activates when app is opened-Solution
2025-10-22 03:11:44 - last edited 2025-11-14 06:03:42

  @Nuno_M8 

 

Can you clarify the specific phenomenon? Are you referring to the inability to view the camera's live feed, or is it that the detection and recording functions are not working? Did the camera record any videos while you were away?

 

This article might be helpful for your case, take a look. What should I do if I can't view the Tapo camera?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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Re:Câmera C410 only activates when app is opened-Solution
2025-10-22 03:11:44 - last edited 2025-11-14 06:03:42

  @Nuno_M8 

 

Can you clarify the specific phenomenon? Are you referring to the inability to view the camera's live feed, or is it that the detection and recording functions are not working? Did the camera record any videos while you were away?

 

This article might be helpful for your case, take a look. What should I do if I can't view the Tapo camera?

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
Recommended Solution
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