Brightsign device through 4G router

Brightsign device through 4G router

Brightsign device through 4G router
Brightsign device through 4G router
Yesterday
Model: TL-MR100  
Hardware Version: V4
Firmware Version: 1.6.0 0.9.1 v0001.0 Build 240715 Rel.42657n

I want to let my Brightsign device register to Brightsign cloud platform through LTE Internet. I found it only works with MR100 plug and play. After I run the "quick setup" of MR100, my Brightsign device will be never online on the BSN platform, however, my laptop on the second LAN port can access to the Internet without any issue.

I tried to turn off firewall, still not working. If I whitelist the Brightsign device (Access Control is off by default), it could go online but if I reboot either the Brightsign or the MR100, it goes offline again forever until I factory reset MR100.

Anyone know what was done during the MR100's quick setup procedure might result as this "blocking"?

Thanks

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#1
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Re:Brightsign device through 4G router
10 hours ago

  @Vikko 

Hi, welcome to the community.

If you put the SIM card into the mobile phone and enable the Hotspot, will the Brightsign device stably connect to the Brightsign cloud platform?

 

If MR100 is plug-and-play without "quick setup", we can skip the QS process after selecting the TimeZone. If you need to change any network settings, you can go to "Basic" and "Advanced" directly.

Thank you very much.

Best regards.

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#2
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