Connecting to ecovacs robot

Connecting to ecovacs robot

Connecting to ecovacs robot
Connecting to ecovacs robot
Friday
Model: Archer AX10  
Hardware Version: V1
Firmware Version: 1.3.12 Build 20250828 Rel. 26873(4555)

Hi everybody 

 

i cannot connecting ecovacs cleaning robot to my wifi router !!!!

 

Please help me ????

 

i tried 2.4 g , turn off mesh but cannot connect!!!!

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Re:Connecting to ecovacs robot
Monday

Hello @EageEye ,

Welcome to our community.

 

Here are some troubleshooting steps that may help:
1) In the Tether app, go to MORE > Block List and make sure your robot is not accidentally blocked.
2) Log in to the router's web interface, go to Advanced > Wireless > Wireless Settings, and disable "Smart Connect" if it's enabled.
3) Change the Wi-Fi encryption method to "WPA2-PSK/WPA-PSK" for better compatibility with older or IoT devices.
4) For routers supporting Wi-Fi 7/6E/6, try switching the "Wireless Mode" to an older standard to improve compatibility.
5) Make sure your Ecovacs robot's firmware is up to date, and restart the robot before trying to connect again. Also, please contact Ecovacs' technical support for further assistance.

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