Lost all hub and camera access

Lost all hub and camera access

Lost all hub and camera access
Lost all hub and camera access
3 weeks ago - last edited a week ago
Model: Tapo H200  
Hardware Version: V1
Firmware Version:

I got H200 hub and 4 cameras.Lost all camera and hub access from 2 days.

check my tapo app and it shows me offline.

When i tried to remove all device and add H200 hub it start configuring but when try to connect with camera it shows me failed and i noticed that during pair either hub or camera it self change flash light from slow green to red and green or amber. 
Also, if i skip camera pairing and go to tapo app with only hub pair successfully. The tapo app shows unstable network even my network is good and doesn't show me the hub as well in app.

 

  0      
  0      
#1
Options
1 Accepted Solution
Re:Lost all hub and camera access -Solution
3 weeks ago - last edited a week ago

  @Delta_8 

 

Which internet provider do you use? If it is Optus, then you're likely facing the same issue described here, check it for more details and what to do next. [Tapo Smart Devices] Cannot be controlled remotely on the Optus network in Australia

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options
1 Reply
Re:Lost all hub and camera access -Solution
3 weeks ago - last edited a week ago

  @Delta_8 

 

Which internet provider do you use? If it is Optus, then you're likely facing the same issue described here, check it for more details and what to do next. [Tapo Smart Devices] Cannot be controlled remotely on the Optus network in Australia

CES 2026 Meet TP-Link AI Assistant and More New Products!
Recommended Solution
  0  
  0  
#2
Options