@Ramster 

Could you check whether you receive the doorbell press notification in the app’s notification center? You can find it on the app homepage > the envelope icon on the top-right corner.

Also, does the doorbell start ringing when you press the button? *First, make sure the doorbell ring feature is enabled: go to Device Settings > Doorbell > Doorbell Ring.

Ramster wrote

  @Wayne-TP 

 Thanks for your answer.

 

In the top right corner I have a bell symbol instead of an envelope, but assuming it's the same thing as it does take me to the notifications. I don't have any ring notification on there either.

 

The doorbell does ring successfully and it does so in the linked hubs as well. The door bell ring feature is enabled.

 

Thanks

  @Ramster 

Well, that's really weird. I believe further investigation is required. To assist with this case, a specialist will help to follow it up through email. Please check your inbox later to confirm.

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