Home Network Community > Deco > 1.4.0 Build 20241212 breaks push notifications for new devices
< Deco

1.4.0 Build 20241212 breaks push notifications for new devices

1.4.0 Build 20241212 breaks push notifications for new devices

1.4.0 Build 20241212 breaks push notifications for new devices
1.4.0 Build 20241212 breaks push notifications for new devices
Yesterday
Tags: #Deco App Related #Firmware Update #Push Notifications
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.4.0 Build 20241212

The latest firmware for the Deco x60(US) v3.0 breaks push notifications from new devices connected to the network.

 

Device: Deco X60(US) v3.0

Firmware version: Deco X60(US)_V3_1.4.0 Build 20241212

 

 

  0      
 
  0      
 
#1
Options
2 Reply
Re: 1.4.0 Build 20241212 breaks push notifications for new devices
14 hours ago

  @Alex-Rdz 

Hi, welcome to the community.

 

If you can't receive push notifications on your phone when a new device is connected after updating the Deco's firmware, please confirm the following information.


  1. Please refer to the instructions below to check if your "New Device Alerts" is configured correctly.
      How to configure the Connection Alerts feature on the Deco app 
  2. On the Deco app > Network page, please tap the Message icon at the top right corner, then check if you can see a notification here when a new device is connected to Deco.
  3. If the notification appears in the Message but not your phone, please check if your phone has enabled notification permissions for the Deco app.


Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
  0  
  0  
#2
Options
Re: 1.4.0 Build 20241212 breaks push notifications for new devices
11 hours ago

HI   @Solla-topee 

 

I followed the steps mentioned in the provided link, but I'm still not receiving push notifications for new devices. If I open the app and go to Messages, the notification appears.

I tried configuring push notifications for a known device, and these work correctly and appear in my push notifications.

I tried restoring the firmware to version 1.3.0 Build 20240830, and push notifications work in this version.
I also tried a beta version posted in another thread, but push notifications for new devices don't work there either.

  0  
  0  
#3
Options

Information

Helpful: 0

Views: 54

Replies: 2

Tags

Deco App Related Firmware Update
Push Notifications
About Us
Press
Copyright © TP-Link Systems Inc. All rights reserved.