BE65, no internet after latest firmware.

BE65, no internet after latest firmware.

BE65, no internet after latest firmware.
BE65, no internet after latest firmware.
Yesterday
Model: Deco BE65  
Hardware Version: V2
Firmware Version: Deco BE65(EU)_V2_1.3.2 Build 26040912

Today I upgraded my BE65 to the latest firmware version. This is the primary Deco in my network.  After the upgrade my internet connection was lost. It connected occasionally, but it was far from stable. I restarted the network, restarted the Deco, but no positive result. After switching the internet connection to another Deco, all was stable and no issues.

The BE65 joined the network fine as secondary device, but not as the internet gateway. What can be the problem? Are there known issues regarding the latest firmware?

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1 Reply
Re:BE65, no internet after latest firmware.
14 hours ago

  @RobbertHof 

Hi, 
There is no known issue regarding the latest firmware (v1.3.2) of the Deco BE65 V2. In your situation, if you'd like to perform troubleshooting, please provide the following information.

 

  1. You can try to disconnect the main Deco from the modem, factory reset the Deco BE65 with the firmware v1.3.2 installed, connect it to the modem directly, and create a new Deco network for it.
      How to Create Multiple TP-Link Deco Networks in the Deco App
 

  2. After the Deco is configured successfully, please test if it provides a stable connection. If so, try resetting the other Deco nodes and add them to the new Deco network. If not, please confirm:
     a. What's the LED status on the main Deco when the issue occurs?
     b. Is the problem that the client device connected to the new Deco network but has no internet?

 

Best Regards

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