Solution EAP650/EAP655-Wall | EAP650 | EAP670 | EAP653 May Drop Some IPv6 Packets. [Updated on Aug 4th 2023]
Update as of Aug 4th 2023:
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
This Article Applies to
EAP650 v1/ v1.20/ v1.26
EAP670 v1/ v1.20/ v1.26
EAP653 v1/ v1.6
EAP655-Wall v1/v1.6
EAP690E HD v1/v1.6
Issue Description/Phenomenon
Recently we received feedback that EAP655-Wall | EAP650 | EAP670 | EAP653 may drop some IPv6 traffic, the issue may manifest as follows:
-
Wireless clients failed to obtain IPv6 addresses via DHCPv6.
Related Post: EAP650 dropping IPv6 traffic
-
SSID with the VLAN enabled may fail to pass some IPv6 traffic.
Available Solutions
Here are the available Beta firmware to resolve the issues.
If you are looking for a quick solution, you may upgrade the following Beta firmware to fix the issue temporarily.
Beta Firmware Download:
EAP650(EU&US)_v1_1.0.0_Build 20221116 (Beta)
EAP653(EU&US)_v1_1.0.0_Build 20221125 (Beta)
EAP670(EU&US)_v1_1.0.0_Build 20221219 (Beta)
Beta Release Notes:
1. Fixed the TCP Connection Failure issue mentioned in the solution post 577390.
2. Fixed the IPv6 related issue described in this thread based on the current official firmware Build 20220921.
3. The above firmware is applied to EAP650(EU&US) | EAP670(EU&US) v1/v1.20/v1.26.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 10th 2023:
Add the Beta firmware for EAP655-Wall, which has fixed the IPv6 related issue described in this thread.
EAP655-Wall(EU&US)_v1_1.0.3_Build 20230329 (Beta)
Beta Release Notes:
1. Fixed the casting or streaming issue mentioned in the solution post 604118.
2. Fixed the IPv6 related issue described in this thread based on the first firmware 1.0.0 Build 20220719.
3. The above firmware is applied to EAP655-Wall(EU&US) v1/v1.60.
4. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 12th 2023:
Add the Beta firmware for EAP650-Wall, which has fixed the IPv6 related issue described in this thread.
EAP650-Wall(EU&US)_v1_1.0.3_Build 20230410 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on firmware EAP650-Wall_V1_1.0.1 Build 20220627.
2. The above firmware is applied to EAP650-Wall(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Apr 18th 2023:
Update the Beta firmware for EAP653 V1, which has fully fixed the IPv6 related issue described in this thread.
EAP653(EU&US)_v1_1.1.0_Build 20230414 (Beta)
Beta Release Notes:
1. The above firmware is applied to EAP653(EU&US) v1/v1.60.
2. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of May 19th 2023:
Add the Beta firmware for EAP690E HD v1, which has fixed the IPv6 related issue described in this thread.
EAP690EHD(EU&US) v1_1.0.3_Build 20230517 (Beta)
Beta Release Notes:
1. Fixed the IPv6 related issue described in this thread based on the 1.0.3 firmware.
2. The above firmware is applied to EAP690E HD(EU&US) v1.
3. Please be sure you have read the Beta Test Agreement before proceeding!
Update as of Aug 4th 2023
Update the new firmware for EAP655-Wall v1, EAP650 v1 and EAP670 v1, which has fixed the IPv6 issues described in this thread. Please find the new firmware release note and download link in the following post.
EAP Beta Firmware for Omada SDN Controller v5.9 (Updated on Aug 2nd, 2023)
Welcome to provide your feedback in the above post, including letting us know about successful device upgrades!
Recommended Threads
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@Fae Hi.
If I'm on the EAP650 I don't get IPv6 connections - when going to other EAP610 Outdoor it comes back and some test like ip6.biz do work.
Nothing special within testing at all.
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Dear @Spryde,
Spryde wrote
Hi. It's a little bit confusing now.... So your newest firmware update doesn't solve the IPv6 Packet Drop issues, or am I wrong?
With latest Beta I do still have IPv6 issues while using VLANs. Within the same network connected to a EAP610 Outdoor IPv6 is working - when connecting to the EAP650s the IPv6 connection is lost.
The Beta firmware provided in this thread has solved the IPv6 Packets Drop issue. While the current newest official firmware EAP650 1.0.6 hasn't added the fix. If you still have IPv6 issues with the EAP650_v1_1.0.0_Build 20221116 (Beta), it might be a different case, we'll need to check more details to figure out the issue.
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer for further investigation. The ticket ID is TKID230153039, please check your email box and ensure the support email is well received. Thanks!
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Hello, unfortunately it works only partially for me in the following scenario.
IP addresses are assigned via Router Advertisements "SLAAC" (A flag), as prefix directly from the ISP, 20xx::
Router OPNsense
- Port 1 VLAN-100 & 101
- Port 2 untagged-network & VLAN 102
- Port 3 VLAN-103
Omada Controller (5.8.4) in LXC container
3x TL-SG2008P v3.0 (3.0.4 Build 20221130 Rel.42340)
- Ports = VLAN-profile "all"
WLAN-100 = VLAN-100
WLAN-101 = VLAN-101
WLAN-102 = VLAN-102
WLAN-103 = VLAN-103
1x EAP110-Outdoor(EU) v3.0 (5.0.4 Build 20220216 Rel. 57495)
Everything works as expected
2x EAP653(EU) v1.0 (1.0.0 Build 20221125 Rel. 64067)
WLAN-102 works as expected
WLAN-100 & 101 & 103 does not work, get IPv6 address but no TCP traffic possible, UDP=works
Two workarounds:
- If I don't take the IPv6 addresses from the ISP anymore but fd00:: and process the complete IPv6 traffic via the OPNsense over NAT, then it works in WLAN-100 & 101 & 103 via port 1 & 3. Also here still with about Router Advertisements "SLAAC" (A flag).
- Or, put everything on port 2 of the OPNsense also works
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Dear @schnuckz,
Sorry to hear that you still have IPv6 issues with EAP653. To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer to look into the issue. The ticket ID is TKID230226987, please check your email box and ensure the support email is well received. Thanks!
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When will there be the official firmware update with solving the problems with the EAP670?
RDP sessions are not working with the EAP670 with default wifi adapter settings.
We need to disable IPv6 on de wifi network adapter to get RDP working when connnecten at the EAP670 AP's
Is it possible to disable the IPv6 on the complete Omada Controler network?
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Hello @TAW
Sorry that we don't usually have further insights about when the official firmware will be released.
Actually, the Beta firmware in this solution thread is mainly to fix the issue that wireless clients failed to obtain IPv6 addresses via DHCPv6. For your feedback that RDP sessions are not working with IPv6 connection, we will try to figure out the issue. Could you please provide the following information for further investigation?
1. Try to describe the network topology to show how your devices are connected when you try to run the RDP sessions.
2. Try to elaborate on the procedures to reproduce the issue.
Thank you in advance for your cooperation and patience.
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Hello,
ER8411 v1.0 // 1.0.2 Build 20230214 Rel.57687 <-------->
TL-SX3008F v1.0 Switch // 1.0.1 Build 20220623 Rel.38240 <--------->
EAP670(EU) v1.0 // 1.0.6 Build 20220921 Rel. 73378 <------> Windows 11 laptop wifi (NO RDP possible, disable IPv6 on the laptop wifi adapter will eneable RDP)
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I have the same problem with an EAP655-Wall(EU) v1.0 and EAP650-Wall(EU) v1.0.
The "main" SSID without VLAN tag is working fine with IPv6.
But my guest SSID which is tagged is unusable with IPv6 enabled. I disabled IPv6 on the guest network now.
Is there also a beta firmware for the EAPs that I'm using?
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Hello @micha-364
To better assist you, I've created a support ticket via your registered email address, and escalated it to our support engineer for further investigation. The ticket ID is TKID230408700, please check your email box and ensure the support email is well received. Thanks!
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Hello @TAW
Sorry for missing your message before.
TAW wrote
ER8411 v1.0 // 1.0.2 Build 20230214 Rel.57687 <-------->
TL-SX3008F v1.0 Switch // 1.0.1 Build 20220623 Rel.38240 <--------->
EAP670(EU) v1.0 // 1.0.6 Build 20220921 Rel. 73378 <------> Windows 11 laptop wifi (NO RDP possible, disable IPv6 on the laptop wifi adapter will eneable RDP)
Could you please try the EAP670_v1_1.0.0_Build 20221219 (Beta) provided in the initial solution thread and confirm whether the issue could be resolved? The Beta firmware is newer than the current firmware you have according to the Build number.
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