@SteveUK0 Hi, thanks for posting question here. Usually, Error Code1 mean the operation is not finished correctly. Can you share the screenshots of your VPN settings and error message? It is also...

@Niesten Hi, welcome to our our community. It shoud restore the connection, but not 100% we can assure. Sometimes, you may need to reboot the router manually, because of sim card or other possible...

@YS_Peter Hi, welcome to our community. 1. After setting up the router properly for internet access, you may log into the web UI of NX200, go to Advanced>>Network>>LAN settings, and change IP...

@Kakarot92 Hi, for your further question, it may be related to warranty&replacement policy in your region. It is sincerely suggested to contact local support team for further confirmation. Thank you...

@Kakarot92 Hi, welcome to our community. Usually, it is suggested to update Deco via Deco app. If it shows also shows US version on your device label, you may download corresponding firmware from...

@A3_mike Hi, welcome to our community. Did you ever try different Ethernet port on Deco X20-4G? Did you set 4G router mode or wireless router mode for Deco X20-4G? Does the wired and wireless...