@Osama_Ghaly There is no firmware available yet to update, you can keep an eye on official website for more updates. Besides, you can contact ISP and verify whether you can change another router...

@ElwoodBlues You can give them a call or email them again to push them forward. In the meantime, you can contact the retailer to verify whether you can get a replacement from them directly, it will...

@Robby6991 You are right, how to check whether they are dynamic IP or static IP, here we take phone as example: Go to settings-wireless page, click the TP-Link wifi name that you have connected and...

@TimTR When and where did you buy this powerline adapters? You can contact the tech support with the thread link attached and provide the serial number and proof of purchase to verify whether the...

@arnie2019 What is the current network diagram? Please send us the complete system log so that we can do further analysis. Meanwhile, does this log affect the actual performance. Thanks in advance...

@mjarret Thanks for your requesting. Deco P7 supports powerline backhaul, wifi backhaul and ethernet backhaul. Regarding to the powerline backhaul, it is related to the actual powerline environment....