@gfreeman Hi, welcome to the community. After a restart, the previous system logs would be cleared. Here are some suggestions for your reference: Hold the bottom reset pinhole for 1s to run a factory...

@Dannyboy49 Hi, welcome to the community. Yes, one Deco has to be connected via an Ethernet cable to the ISP modem router. Best regards.

@DanHanna Hi, thank you very much for the feedback. I've reported the request to the local web support. Currently, you can download the latest 1.1.0 Build 20250919 here:...

@Kukwang Hi, welcome to the community. It's still too early to say something wrong with the previous main Deco. Personally, I think the ISP might take some time to authorize the device. It is...

@Reell Hi, thank you very much for the feedback. Can I have the model number of the ISP router? Can you add more details/observations about the "suddenly crashing issue on the Deco"? Would any Deco...

@Franchu Hi, welcome to the community. Can I have the firmware version of the Deco E4? There hasn't been a feature called "Smart Connect" on the Deco App. It is recommended to test the following...