@BriceJack Hi, thank you very much for the feedback. The latest firmware for Deco M4_V2 is 1.8.1. It is suggested to update to the latest firmware first: Deco M4_V2_1.8.1 Build 20250829 After that,...

This Article Applies to: Deco BE65/BE63/BE11000(EU/US/AU/CA/UK)_V2.0/2.6 Deco BE25(US/EU)_V1.0/V1.6 Deco BE65 Pro(EU/US/AU/CA)_V1.0/V1.6 Deco BE65(EU/US/AU/CA)_V1.0/V1.6 Phenomenon Description:...

@The_bobster13 Hi, it seems quite similar to this post: Incorrect Device password Best regards.

@Territowelling Hi, it is also suggested to power restart the Deco units and kill the Deco app, then log in again to see whether it helps. Best regards.

@goodevil Hi, thank you very much for your time and patience. If you'd like to spend a little more time, I could forward your case to the senior engineer for further assistance. Could you please...

@Satheskumar Hi, thanks for the update. May I know where you downloaded the current "1.1.0 build 250829" version? From 1.1.0 to 1.0.30, it is equal to downgrading to a firmware version on a lower...