@guemi Hi, When the video taken by the camera is displayed or recorded on the Tapo app, it will go through some algorithm calculations, such as noise reduction processing, so it is normal when viewed...

@krima Hi, You can refer to the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains,...

@AnnieGW Hi, You can refer to the instructions below to troubleshoot if you fail to connect to the router's Wi-Fi. What should I do if I fail to configure Tapo Camera? If the problem remains, please...

@Lykanyourfkc4nt Hi, Do you mean the camera can't detect events? If so, you can refer to the instructions below to troubleshoot. What to do if the Detection feature is not working on the TP-Link...

Update on Feb 7, 2025. Hi All, The firmware v1.4.4 of the Tapo C210 V2 has been fully released. Usually, you can detect the new firmware on your Tapo app and update it if your camera is online. Best...

@ubahodeh Hi, On the Tapo app>camera's Live View>Playback & Download>Playback>SD card page, you can tap the three-dot icon at the top right corner, tap Filter, select the detection type you want to...