@DazAA Hi, 1) Please ensure your Tapo app is up to date. 2) Can you share a video showing an event out of the activity zone triggers the motion/person-detected notification? And confirm if you...

@Daniel_N Hi, Thank you very much for your case sharing. Usually, the band steering feature won't affect the camera's connection since the camera supports 2.4G Wi-Fi only, it's hard to say if the...

@Devilsire Hi, Your case is followed by the senior engineer, and the case ID is TKID240345515. It's recommended to follow the instructions in the email to troubleshoot your case. Best Regards

@Poppi63 Hi, If you have a Tapo doorbell camera and want the Tapo H100 to ring when someone presses the doorbell camera, you can use the Smart Action>Automation feature on the Tapo app to achieve...

@Shish_germany Hi, Please check if you have enabled the Motion Tracking feature on the camera's Device Settings>Detection page. If so, the camera will return to the specific location when you enable...

@Cockerman Hi, The TP-Link account is usually an email address, if your camera is bound to the TP-Link account, you can log in to the tpCamera app with the TP-Link account to manage the camera...