@Yann-HERVE Hi, I have sent the new app to you via a private message, and you can check if it solves your problem. Best Regards

@PaulR9999 Hi, Thank you very much for your case report and feedback, I'll log it and forward it to the related team to evaluate and update the UG and videos on the official website. Currently, you...

@Robin24 Hi, You can refer to the link below to troubleshoot if you fail to set up the Tapo Cam. What should I do if I fail to configure Tapo Camera? Please help confirm the following information if...

@Kielegie Hi, You can try the following steps and check if they will help. Turn off the camera, remove the microSD from the camera, insert the microSD card again, turn on the camera, and check if it...

@davidc7 Hi, If the network topology does not change, there are no other suggestions on your usage scenario to add cameras in other networks to the iSpy/agentdvr. Best Regards

@Philippe123 Hi, If the camera can connect to the hotspot Wi-Fi on your phone, which means the camera can connect to Wi-Fi networks with ASCII characters, and the camera can't connect to the router...