New to this

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New to this

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New to this
New to this
2023-12-12 18:37:53
Model: Tapo C100  
Hardware Version: V4
Firmware Version: 'up to date' 1.3.11

Bought a camera today and it looks promising, however, it is rather frustrating that the menus in the user guide and on-line videos do not match what I see on my phone.

A few examples:

  • There is no screen called 'camera settings'
  • A 'device settings' screen has 2 boxes labled 'detection' and 'alarm'. These don't appear in the pdf documentation I've downloaded from Tapo.
  • I am yet to find a 'Video rotation'  slider in my app. I will probably want to use this as portrait will work better in my location.
  • Auto/Day/Night is at the bottom overlaying the picture view not up next to the settings cog. Took me ages to figure this.
  • A screen dedicated to motion detection (nothing on notifications)
  • Another screen called Notifications

 

so: is there an appropriate manual?

Am I using the correct app version? 3.1.315  Its what the Tapo QR code downloaded from Google play.

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Re:New to this
2023-12-13 09:34:56

  @PaulR9999 

Hi,
Thank you very much for your case report and feedback, I'll log it and forward it to the related team to evaluate and update the UG and videos on the official website.
Currently, you can search for the latest instructions in the FAQ section, and please feel free to let me know if you have any questions.

Best Regards

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