@n3b Hi, Regarding the reported phenomenon, please provide the following information for further analysis. 1. Is your Windows PC connected to the Deco network via Wi-Fi or a wired connection? Do you...

@House_Alekseii Hi, Below is a pre-release firmware for the Deco X50_V1. Please try downloading the new firmware from the link below, updating it on the Deco X50_V1 via the web UI, and check if it...

@House_Alekseii Hi, I see your new post here and will follow up on your case there. Best Regards

@Ume74 Hi, The email reference number for your case is TKID260582343. Our support team is following up on the case and will reply to you via email. Please wait patiently. Best Regards

@Stone1234 Hi, Adding your son's account as a manager account allows him to manage or view the status of the 2nd Deco in the Deco app on his phone. It has nothing to do with whether his phone will...

@Kevin123456789 Hi, Usually, Deco helps client devices discover nearby Deco nodes and suggests that they roam to a better Deco. However, whether or not to roam is determined by the device itself. If...