@MaxeneLupin Hi, If you have enabled the motion tracking feature on the camera, it's normal for the camera to track the fan if it's moving all the time. In your usage scenario, you can set an...

@Samo Hi, Typically, the action of a smart action entry can't be set to the trigger of another entry. Would you please describe the smart action entry you have configured on the Tapo app so we can...

@Gabi-D_0609 Hi, Typically, you can refer to the following steps to find the subscribed Tapo Care service. 1) Go to the Tapo app > Me > Tapo Care page to verify the status of your Tapo Care plan. 2)...

@Harieee16 @GVig Hi, Please check if you are powering the camera with the original power adapter and power cord. If not, please connect the camera to the original power adapter and cord for a try....

@iComms Hi, It may be you have powered off the camera/enabled the privacy mode of the camera during office hours before, so the camera only sends notifications and records video clips before and...

@Casa-Dave Hi Do you want to link your own cloud server to Archer BE6500 so the devices connected to the router will store and back up personal and shared files automatically to the cloud server,...