@RichWorrall Hi, Please confirm the following information for the reported issue. 1. Go to the camera's Device Settings > Detection page, send me a picture of this page and a picture of the Person...

@RObert000 Hi, Thank you very much for your feedback, I'll log it and forward it to the relevant team to evaluate. You can also vote on this thread and leave your comments here for evaluation. Best...

@DoctaThompson Hi, Since the firmware for the Tapo devices is released gradually, you may see some cameras update to the new firmware, but some not. It's recommended to wait patiently for the new...

@Hirosan Hi, If the SD card shows read only when connecting to a PC, it's suggested to search online to see if any suggestions on how to format it. It's suggested to refer to the instructions below...

@Markus1804 Hi, Do you mean the camera won't fully track a person's movement? If so, can you share a video showing the reported issue for further analysis? Best Regards

@Akirakitten1 Hi, Please confirm the following information for the reported issue. 1. Please go to the camera's Device Settings > Detection page, send me a picture of this page, and send me a picture...