@jerrr Hi, Why do you want the camera to turn on the spotlight at night when detecting events? You may try adjusting the camera lens so it excludes the streetlight, then check whether the camera...

@philsand Hi, Thank you for your feedback here. We certainly appreciate your feedback and feature request. While we don't have specific details on whether this feature can be added to the product or...

@melig Hi, The Tapo C410 is a wireless battery-powered outdoor security camera. As you can see in the UG, if it's disconnecting from the Wi-Fi, the LED should be flashing red(connecting to Wi-Fi)....

@Nic0_25190 Hi, Thank you for the video provided via a private message. In your case, you can contact your retailer or our local support team to check if your camera is under warranty. Best Regards

@Jalmwida Hi, Typically, you can refer to the instructions below to troubleshoot if you fail to load the camera's live view page. What should I do if I can't view the Tapo camera? Please confirm the...

@Jaydh Hi, How often does the reported phenomenon occur? For example, does the camera face the wall each time after tracking? Can you manually tilt the camera up in the Tapo app after it's facing the...