@roverdublin Hi, The reasons why the camera appears offline vary. In your situation, you may go to the camera's Device Settings > Reboot Camera to enable the Auto Reboot feature and check if it...

@theseus_lemnos Hi, The "Tap to Refresh" prompt may appear because your network quality is poor. Regarding the phenomenon you've reported, on one hand, we recommend that you try to run the camera and...

@th255 Hi, 1. As you can see in this thread > Case 6, when something moves across the camera's field of view, the camera draws an invisible "box" around it to track its path, and usually this "box"...

@Astroman Hi, We do not sell the USB-C cable with the waterproof gasket or the waterproof gasket separately. Best Regards

@Subudhi Hi, You can refer to the following instructions to troubleshoot if you can't view the camera's live feed. What should I do if I can't view the Tapo camera? Best Regards

@th255 Hi, If you encounter the phenomenon that the event outside the detection zone triggers the camera's detection feature, please refer to Case 6 in the following instructions to troubleshoot....