@GillBP Hi, We do have the officially released firmware info, however, it's unable to find the previous firmware you used on your camera on our end now. I have escalated your case to the tech team,...

@MarioInJapan Hi, As you can see on the Tapo C120's datasheet, the power cord length is 3 m. Typically, it's suggested to power the camera with the original power adapter and power cord. When...

@thebunk Hi, Can you receive the motion detection notification on the VLC/iSpy app when the camera detects a motion? Best Regards

Walt_2024 wrote @Samo Tapo states their hardwired cameras (not battery powered) can be used with a 3rd party NVR system, but check the specifications to see if it supports RTST and ONVIF protocols....

@Samo Hi, Currently, the Tapo camera does not have the feature to download the video recordings from the inserted SD card automatically. Thank you for your feedback here, while we don't have any...

@Samo Hi, Currently, it's unable to save the manually recorded video recordings to the SD card. Alternatively, if you have enabled the continuous recording feature on your camera, the recorded videos...