Forums/
Feature Requests
a week ago
@Samo Hi, Currently, the Tapo camera does not have the feature to download the video recordings from the inserted SD card automatically. Thank you for your feedback here, while we don't have any...
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Forums/
Tapo Smart Camera
a week ago
@Samo Hi, Currently, it's unable to save the manually recorded video recordings to the SD card. Alternatively, if you have enabled the continuous recording feature on your camera, the recorded videos...
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Forums/
Tapo Smart Camera
a week ago
@GabiMS Hi, You can refer to the instructions below to troubleshoot the reported issue. What to do if I can't control my Tapo cameras on the Tapo app? If the problem remains, please confirm: 1. The...
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Forums/
Tapo Smart Camera
a week ago
@Comet7 Hi, 1. Please press the reset button for 10 seconds to factory reset the camera, and check if the camera responds to the reset operation. 2. Please ensure the internet is stable and the...
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Forums/
Tapo Smart Camera
a week ago
@ASing Hi, @astph Thank you for your suggestions. If the new router has the same Wi-Fi name and password as the old router, usually, the camera will connect to it automatically, or you can reboot the...
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Forums/
Tapo Smart Camera
a week ago
@Ian_G Hi, We do not have an equivalent Audio-only recorder now. In your case, can you hear the audio from the camera properly when watching the camera's Live feed or video recordings with the Tapo...
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