@ZCC_Celine Hi, Please confirm the following information for the reported phenomenon for further analysis. 1. What's the camera's firmware version and hardware version? You can find them on the...

@MrsMU Hi, You can follow the instructions below to troubleshoot if you can't successfully configure the camera. What should I do if I fail to configure Tapo Camera? If the tips in the above thread...

@Nick_Tucker Hi, Thank you very much for your feedback. For the feature request, we suggest voting and sharing your comments on the thread "Tapo camera snooze (pause) notifications for time period"...

@vamplestat Hi, 1. You can see the Tapo C310's Operating Temperature and Operating Humidity on our official website > Tapo C310's Specifications > Environment or General section. Please ensure the...

@BhushanOulkar Hi, You can follow the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the same...

@lienrumpus Hi, Please confirm the following information for the reported phenomenon. 1. What phenomenon are you experiencing when controlling the camera remotely? For example, load the camera's live...