i have 3 tapo c310, 2 1-year-old, and the other 1 is newer after 1 month of outdoor exposure it started to have moisture and having issues, so i claim a warranty and got a replacement. now my older camera i having the same issue. moisture. so 2 c310 having the same problem.
Hi,
1. You can see the Tapo C310's Operating Temperature and Operating Humidity on our official website > Tapo C310's Specifications > Environment or General section. Please ensure the camera is placed and operating in a suitable environment.
2. Please refer to the instructions below to check if your camera is properly installed.
What can I do if my outdoor camera gets water ingress?
If the camera is installed and placed correctly, we suggest contacting the technical support team for further assistance.
Best Regards
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