Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
NOT CONNECTING, RESET DONE. RED LIGHT SIGNAL ONLY
Device ConnectivityTapo Care
0Helpful
73Views
The doorbell stopped being connected to my home wifi and started blinking red, so naturally I reset the device and tried re-add the device again. Currently the doorbell is just blinking red and green,
DoorbellTapo App RelatedTapo CareWifi network problem
0Helpful
522Views
Hi. I bought Tapo system a few years ago and have 10 cameras across two locations. The farm. The house. I keep getting warnings now about my subscription and more than one location. I don't see how to
Device ConnectivityTapo CareDevice SharingTP-Link ID Related
0Helpful
166Views
Hi everyone. I activated TAPO CARE for one of my cameras. I thought I could record to both the TAPO cloud and the microSD card, but it’s not working. To record to the cloud, I have to remove the card.
RecordingTapo Care
By
PaRi53
· Latest post a week ago
by S0Wifi...---.--
3Helpful
153Views
I have paid for premium cloud storage however when I go to play back there are only recordings for a period of a few hours each day. Does anyone know why this is? Thank you
RecordingTapo Care
By
Janineeo
· Latest post a week ago
by Hilbert-TP
0Helpful
71Views
Hello Support team, my Tapo C200C V5 smart camera completely froze with a solid red light mid-update. It will not rotate or spin on power-up, and holding down the physical reset button for 10+ seconds
MicroSD cardInstallationFirmwareTapo Care
By
rendjs
· Latest post 2 weeks ago
by SHAMEEM123
0Helpful
209Views
Hi Guys, I recently upgraded my basic plan from 1 device to 5 devices. Why it happens that the validity is only 100 days? Also, why the previous plan got expired, can I reimburse the remaining days? H
Tapo Care
By
johnbenedicto
· Latest post 3 weeks ago
by Hilbert-TP
0Helpful
80Views
Hi everyone. I tried the free "Tapo Care" subscription and am satisfied. I just wanted to know if the recorded videos are accessible even if the camera is destroyed, and how I can view them.
Motion DetectionTapo Care
By
PaRi53
· Latest post 2026-08-31 01:17:38
by Hilbert-TP
1Helpful
164Views
My sister and I ordered the Tapo care service together, because she has 6 cameras and I have one camera. I registered Tapo care under my username. The problem is that I cannot add her cameras, which s
Tapo Care
By
ixem
· Latest post 2026-08-28 02:35:59
by Hilbert-TP
0Helpful
85Views
I've searched all over the site and clicked on so many things and I can still not find the price of their plans, can someone direct me where to find the costs to their cloud service?
Tapo Care
By
Beachside
· Latest post 2026-08-06 03:39:11
by Hilbert-TP
0Helpful
164Views
TroubleshootingTroubleshooting for cloud video recordings of Tapo Camera
What’s the Tapo Care service? The Tapo Care service is a comprehensive subscription service for cloud video recordings, and it provides cloud storage, rich notifications with snapshots, and other serv
OfficialHighlighted ThreadTapo CareMotion Detection
1Helpful
15046Views
Recently purchased the TP71 and activated the free trial. Then had to change the wifi - and lost the free trial so subscribed to tapo-care for a month to try. But no matter what i do the cameras wont
Tapo Care
By
phillbooogy
· Latest post 2026-07-28 06:38:19
by Hilbert-TP
0Helpful
142Views