Tapo Smart Cameras Forums - Smart Home Community

Tapo camera (No internet Connection) in wifi setting IOS

We are trying to connect our iphone to the camera through the Wi-fi setting as instructed by the Tapo app. but it always shows this, despite replacing the camera with the exact new made and model, usi

Motion DetectionTapo CareMicroSD cardAI Detection

By hanabi

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7Views

0Replies

Tapo C225 camera cannot pair to Wifi 6 router

I bought a Tapo C225 V2.EU (version) camera and am trying to pair it with a router on a 2.4 bandwidth. Let me describe what I followed: 1) I noticed that my wifi had the band steering mode on. Thus I

FirmwareDevice ConnectivityInstallationTapo Care

By NikosSp · Latest post 11 hours ago by Wayne-TP

1Helpful

559Views

17Replies

c310 False dectection

Model: Tapo C310 Hardware Version: V2 Firmware Version: 1.3.9 My Tapo c310 completely disregards the detection settings. This is super annoying as the privacy laws where I live are pretty strict and I

Motion DetectionTapo CareRecordingAI Detection

By jeffphillips307 · Latest post Tuesday by Solla-topee

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199Views

5Replies

MicroSDcard seems to have abnormal expansion capacity

I am using sandisk 128gb xc1 card format with fat32 type. I am facing an issue after the fw upgrade where the card has stopped working and tapo app shows an error saying MicroSD card seems to have abn

MicroSD cardRecordingFirmwareTapo Care

By upl74 · Latest post a week ago by Wayne-TP

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48Views

1Replies

Tapo Care Weekly Report Has Not Displayed Camera Names Properly for 3 Weeks

Hello. Tapo Care Weekly Report has been giving out camera names in a ridiculous manner for the last 3 weeks. Everything is up to date. I am using iPhone 13 Pro Max. iOS version, app version, firmware

Tapo Care

By ErcanGUNES · Latest post a week ago by Solla-topee

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88Views

3Replies

Tapo c310 turning off

Hi I have 2 tapo C310 which I have connected to TPlink VIGI NVR through wifi. The problem I am facing is that after connecting the NVR to both the cameras successfully, any one of the camera goes offl

Tapo CareDevice ConnectivityONVIF/RTSPMicroSD cardNVR

By Yogi007 · Latest post 2 weeks ago by Solla-topee

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80Views

1Replies

Tapo Care breaks RTSP stream

I have several tapo cameras on my property and installed a C520WS yesterday. I view the camera streams using rtsp and the VLC viewer which works great. I was vieweing the C520WS stream with VLC and it

Tapo CareONVIF/RTSP

By Fobco-Star · Latest post 2 weeks ago by Solla-topee

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73Views

1Replies

TpLink tapo c200 camera got bricked after systematic firmware upgrade

TpLink tapo c200 camera got bricked after performing systematic firmware update from tapo app. Camera was working fine before the upgrade, after the upgrade only IR lights popup and nothing happens In

Tapo CareDevice ConnectivityFirmware

By Tangindian · Latest post 2 weeks ago by Summer_S

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87Views

1Replies

Camera not saving any playback

I have an existing Tapo care subscription for the c225 model however the camera has not been saving for a couple of days now. What is causing this issue.

Tapo CareRecording

By ZacNg · Latest post 2 weeks ago by Solla-topee

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484Views

4Replies

C420 not recording to cloud

I have just installed one of my 2 c420 cameras and I have noticed that it is recording to the memory card in the hub but not recording to the cloud. I have an active tapo care subscription and I have

Tapo Care

By Rich1503 · Latest post 3 weeks ago by Solla-topee

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73Views

1Replies