Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
I was wondering how I am able to add more than 10 cameras to the plan. Could you tell me how to do that? Thanks a lot. it's not possible to second subscription with another
Tapo Care
By
Illob
· Latest post Thursday
by Hilbert-TP
0Helpful
54Views
Hello, I was updating the software for my Tapo C320WS when it got stuck. The device is now unresponsive with a slow-blinking red LED, and a factory reset does not work. Could you please guide me on ho
Tapo CareFirmware
By
TuanNguyen73
· Latest post 3 weeks ago
by Hilbert-TP
0Helpful
138Views
How can I recover a video (1.36 minutes from 8th April. Please
Tapo Care
By
Maria80
· Latest post 3 weeks ago
by Hilbert-TP
0Helpful
173Views
I am reaching out here because the local support in my country has not been able to address this issue. I have a Tapo C520WS V2.0 on a wired LAN connection. I am currently on firmware 1.2.1 Build 2509
FirmwareLive ViewTapo CareFeature Requestlagg
By
jessjael2503
· Latest post 2026-04-13 08:32:50
by Solla-topee
0Helpful
383Views
Model: C425 Hardware ver: 2 Firmware ver: 1.2.2 Tapo App: 3.17.506 I am unable to view my cloud recording, live feed and local storage recording works.
Tapo CareRemote Control
1Helpful
228Views
The doorbell stopped being connected to my home wifi and started blinking red, so naturally I reset the device and tried re-add the device again. Currently the doorbell is just blinking red and green,
DoorbellTapo App RelatedTapo CareWifi network problem
0Helpful
151Views
I live in a basement with no access to the WIFI router. Is the hub connects with WIFI or any other solution to connect it?
Device ConnectivityInstallationTapo Care
0Helpful
145Views
Hi everyone, I’m having an issue with my Tapo camera and I’m wondering if anyone else has experienced something similar. My Internet provider (CompNet2, Poland) is blocking my IP address because of wh
InstallationTapo Care
By
Slawek86
· Latest post 2026-04-03 09:08:22
by Solla-topee
0Helpful
232Views
Hello, we have purchased several Tapo C460 cameras and would like to store the videos in the TapoCare cloud because the cameras and SD cards can easily be stolen. I understand that the schedules for w
RecordingFeature RequestTapo Care
By
gimli0815
· Latest post 2026-04-03 08:02:29
by Solla-topee
0Helpful
209Views
Hi, i have also a problem with my tapo c520ws it have no audio at all and but sometime its has but its not clear audio, c520ws
RecordingLive ViewTapo CareDevice Connectivity
By
Jorglopez
· Latest post 2026-04-03 07:37:56
by Solla-topee
0Helpful
146Views
Hi So I now have 2 cameras on the app one for my home and one for my nans address, me, my partner, mom & aunty have access to the cameras, I've turned notifications off for my aunty's phone for my cam
Tapo CareTapo App RelatedNotificationDevice Sharing
By
Shrekster
· Latest post 2026-03-30 12:12:17
by Solla-topee
0Helpful
218Views
Knowledge BaseFrequently Asked Questions about Tapo Care
The Tapo Care service provides cloud storage, rich notifications with snapshots, Smart Sort, and other services for Tapo cameras. With the Tapo Care service, all detected events are recorded and brief
Tapo CareHighlighted ThreadOfficialTP-Link ID Related
0Helpful
18939Views