Tapo Smart Camera Forums - Smart Home Community

Hi, Bought this doorbell a few days ago. As I have chosen Tapo for all my other cameras the choice was easy. I have run into issues though. It just simply wont record. I get notifications that a vehic

RecordingMotion DetectionTapo Care

By Ridell74 · Latest post Thursday by Solla-topee

7Helpful

3092Views

21Replies

How can I have more than 10 cameras on Tapo care?

Hi, I'm going to need soon more than 10 cameras and I wanna add them to Tapo care. In the app it says I can only have 1 plan per Google account. Is there any way to have more plans? Thanks.

Tapo Care

By Olfader · Latest post a week ago by Solla-topee

0Helpful

67Views

1Replies

Camera playback is replaying the same clip

c200 camera is playing the same clip when you try and watch playback. Live feed is working and it's showing the thumbnail, but when I try and watch the playback, it's the same clip from days ago. I've

RecordingTapo CareTapo App Related

By Josiemac · Latest post a week ago by Solla-topee

0Helpful

258Views

3Replies

C210 OFFLINE DAILY

3 TP-Link Tapo C210 (WiFi connected to TP-Link Archer C64 AC1200) 1 TP-Link Tapo C310 (WiFi connected to TP-Link Archer C64 AC1200) 1 TP-Link Tapo C500 (WiFi connected to TP-Link Archer C64 AC1200) 2

Tapo CareFirmwareDevice ConnectivityLive View

By C210-OFFLINE · Latest post a week ago by StefanG_home

0Helpful

133Views

2Replies

SolutionWhat can I do if my iOS Tapo app keeps playing the same cloud video clip?

This Article applies to: iOS Tapo app version 3.7.505 (Tapo app version can be found on Me > About page) Phenomenon Description On the Tapo app > Camera’s Live View > Playback & Download > Playback >

Highlighted ThreadOfficialRecordingTapo Care

By

Solla-topee

0Helpful

160Views

0Replies

I have a Tapo Care Premium Subscription but the subscription plan isn't visible

Hi, I have a Tapo Care Premium plan subscription, but the app does not show my plan active. Please assist. Thank you.

Tapo Care

By Gabi-D_0609 · Latest post a week ago by Solla-topee

0Helpful

121Views

1Replies

Tapo C210 WiFi Cam with Green-Slow Blink and not able to Reset

Tapo C210 WiFi Camera not Working. LED Indication is slow blinking Green- always. Connection to the App is lost. RESET not working by pressing the button. Also tried the following- Tried Multiple rest

Device ConnectivityFirmwareTapo Care

By Comet7 · Latest post 2 weeks ago by Solla-topee

0Helpful

98Views

1Replies

Worst customer service for C210

Worst customer service is being provided by Tapo team. Bought Tapo C210 past year and is now out of warranty. I am facing issues with connectivity. Every day suddenly the camera doesn't connect to the

FirmwareDevice ConnectivityTapo CareLive View

By Amrit_24 · Latest post 2 weeks ago by Solla-topee

0Helpful

66Views

1Replies

viweing tapo c310 from outside network.

Need to know how to view the video stream from an outside network through a web browser. Is it automatic with tapo cloud subscription ? If not how to set it up?

Live ViewONVIF/RTSPTapo CareTapo App Related

By Rhino_123 · Latest post 2 weeks ago by Solla-topee

0Helpful

95Views

1Replies

Tapo C225 camera cannot pair to Wifi 6 router

I bought a Tapo C225 V2.EU (version) camera and am trying to pair it with a router on a 2.4 bandwidth. Let me describe what I followed: 1) I noticed that my wifi had the band steering mode on. Thus I

FirmwareDevice ConnectivityInstallationTapo Care

By NikosSp · Latest post 2 weeks ago by Wayne-TP

16Helpful

6639Views

46Replies