Tapo Smart Camera
Tapo smart cameras secure your home and property with smart security. Different types of cameras (Outdoor/Indoor, wired/wireless, PTZ camera, spotlight camera, etc.) with various features can let you find the one that suits your needs. Join the Tapo Smart Cameras forum to discuss the products with other users.
Tapo Smart Camera
Hello, After replacing my corrupted SD card with a new one on May 24, the Tapo Care cloud service is not recording motion or person detection events, although regular recordings are being saved to the
RecordingTapo Care
By
NEKAlam
· Latest post Friday
by Hilbert-TP
0Helpful
56Views
after i subscribe to the clode storage there are still not recording that can be view, what's going on?
RecordingTapo Care
By
sin1017
· Latest post Tuesday
by Hilbert-TP
0Helpful
50Views
A couple of my tapo devices lost recording from May 27-29 both SDcard and Cloud. The cctvs were working fine on those days. I am subscribed to Tapo care and still have 100+ days on my subscription. Wh
RecordingMotion DetectionTapo CareMicroSD card
By
KwekSnoop
· Latest post Tuesday
by Hilbert-TP
0Helpful
108Views
The camera stops recording activity after 36 hours. I have no SD card in, but have subscribed to cloud storage. Have I changed a setting ?
RecordingTapo Care
0Helpful
125Views
Bought a week ago and has completely given up. Will not reconnect, app will not let me reconfigure, I've tried to reset and will not work. I've removed from app to set up as a new device. Tried to set
Device ConnectivityTapo App RelatedDoorbellTapo Care
By
Buffy13
· Latest post 3 weeks ago
by Hilbert-TP
0Helpful
162Views
I was wondering how I am able to add more than 10 cameras to the plan. Could you tell me how to do that? Thanks a lot. it's not possible to second subscription with another
Tapo Care
By
Illob
· Latest post 2026-05-07 03:35:38
by Hilbert-TP
0Helpful
146Views
Hello, I was updating the software for my Tapo C320WS when it got stuck. The device is now unresponsive with a slow-blinking red LED, and a factory reset does not work. Could you please guide me on ho
Tapo CareFirmware
By
TuanNguyen73
· Latest post 2026-04-15 07:28:46
by Hilbert-TP
0Helpful
209Views
How can I recover a video (1.36 minutes from 8th April. Please
Tapo Care
By
Maria80
· Latest post 2026-04-13 09:32:39
by Hilbert-TP
0Helpful
316Views
I am reaching out here because the local support in my country has not been able to address this issue. I have a Tapo C520WS V2.0 on a wired LAN connection. I am currently on firmware 1.2.1 Build 2509
FirmwareLive ViewTapo CareFeature Requestlagg
By
jessjael2503
· Latest post 2026-04-13 08:32:50
by Solla-topee
0Helpful
456Views
Model: C425 Hardware ver: 2 Firmware ver: 1.2.2 Tapo App: 3.17.506 I am unable to view my cloud recording, live feed and local storage recording works.
Tapo CareRemote Control
1Helpful
270Views
The doorbell stopped being connected to my home wifi and started blinking red, so naturally I reset the device and tried re-add the device again. Currently the doorbell is just blinking red and green,
DoorbellTapo App RelatedTapo CareWifi network problem
0Helpful
243Views
I live in a basement with no access to the WIFI router. Is the hub connects with WIFI or any other solution to connect it?
Device ConnectivityInstallationTapo Care
0Helpful
190Views