@EivindB Hi, welcome to the community. You can also refer to the instructions below to troubleshoot and see if that helps. And you can try enabling the 2.4 GHz guest network for Apple devices only to...

@JouJek Hi, Please provide the following information for further analysis. 1. On the Deco app > Network tab, please click on a Deco, and send us a picture of this page. Then tap Show Map and send us...

@Stone1234 Hi, When setting up the Deco node in the Deco app, the Deco will bind to the TP-Link account you used to log in to the Deco app. If you and your son logged in to the Deco app with the same...

@david_hay Hi, The email you received is from our technical support team. It's recommended to follow the instructions in the email to provide the backup file to them via email. You don't need to...

@RajeshRaghav Hi, Thank you for your update. If you have any questions when getting a replacement, you can contact the support team for assistance. Best Regards

@Sourabh1980 Hi, Typically, you can refer to the instructions below to troubleshoot if your router has no internet connection. No internet connection when the TP-Link 5G/4G Router is working with a...