Forums/
Tapo Smart Camera
a week ago
@auxtian Hi, You can refer to the instructions below to improve image quality. Enhance Video Clarity: Troubleshooting Tips for Improving Camera Video Quality Best Regards
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@MikeSC60 Hi, From your description, it's difficult for me to define the specific usage scenario clearly. Could you please provide screenshots of the camera's Live View, Detection, detection zone,...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@WernerV Hi, The white spot in the provided picture seems to be the IR LED reflection. You can try to pan & tilt the camera to not towards the window when it works in Night mode, and then check if...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@Jisami Hi, You can try the following steps and see if they help. 1. Press the power button on the camera for three seconds to power it off, and remove the SD card from it if there is one. 2. Press...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@WernerV Hi, What are the camera's model number, firmware version, and hardware version? Would you please send us a picture or video showing the camera's live view page when it enters night mode? You...
0HELPFULS
Forums/
Tapo Smart Camera
a week ago
@DaveGiluk1 Hi, Based on the provided screenshots, the solar panel is indeed charging the camera, but due to the lack of direct sunlight, its charging efficiency is low. The camera consumes more...
0HELPFULS

