@Carlos_Filho Hi, Thank you for the detailed description. In your situation, please help confirm the following information. 1. If you do not stream the TC70's live feed in the AgentDVR, only record...

@TeeKoo_fi Hi, Your camera may fail to update its firmware. You can turn off the camera and then turn it back on to see if it's still working. Refer to Q2 in the following instructions for...

@Karim_Kamel Hi, I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently. Best Regards

@Martin-TP Hi, Thank you for your feedback. Since you have returned the Tapo C260, if you still have the Tapo C460, we suggest referring to this post to collect the relevant information for further...

@Martin-TP Hi, If you still have the Tapo C460 and are willing to do further troubleshooting, please provide the following information for further analysis. 1. What's the Tapo C460's hardware and...

@summer_user Hi, You can achieve your scenario via the Home and Away mode feature on the Tapo camera. How to edit Home and Away Mode for Tapo Cameras on the Tapo app After configuring the Home and...