@Babun-Sikder Hi, Thank you for the information provided via a private message. I have escalated your case to the tech team, and they will follow up on your case via email. Please wait patiently....

@JasonBourne1 Hi, 1. Is the problem that you can receive detection notifications but no video recordings stored on the inserted SD card? On the doorbell's Live View > Playback & Download > Playback >...

@AlexanderP Hi, Typically, the camera only reads and writes to the microSD card, and there will be no other special operations that will cause the SD card to not work. As we know, MicroSD cards use...

@andy_w77 Hi, Of course, you can manage the cameras/doorbells at different houses on the same app. Typically, after you log in to the Tapo app with a TP-Link account, and configure the...

@Jumabe14 Hi, Please press the reset button on the Tapo C310 for 10 seconds to factory reset it, if the LED has no change, refer to the instructions below(Case 3) to have a try. What to do if my Tapo...

@JohnRose Hi, The flashing slowly red light on the Tapo C310 means the camera is connecting to the Wi-Fi rather than connected, so you can't see the Tapo C310 on the router's page. You can check if...