Forums/
Tapo Smart Camera
2 weeks ago
@BhushanOulkar Hi, You can follow the instructions below to troubleshoot if you can't control the camera remotely. What to do if I can't control my Tapo cameras on the Tapo app? If the same...
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Forums/
Tapo Smart Camera
2 weeks ago
@lienrumpus Hi, Please confirm the following information for the reported phenomenon. 1. What phenomenon are you experiencing when controlling the camera remotely? For example, load the camera's live...
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Forums/
Tapo Smart Camera
2 weeks ago
@Dheerhu Hi, Please provide a detailed description of the phenomenon you encountered that led you to think the camera takes a lot of delay to detect the scene through AI and save recordings. On the...
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Forums/
Tapo Smart Camera
2 weeks ago
@Dnutta37 Hi, Typically, you can follow the instructions below to troubleshoot if you can't control the camera in the Tapo app. What to do if I can't control my Tapo cameras on the Tapo app? Please...
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Forums/
Tapo Smart Camera
2 weeks ago
@VineTree Hi, If possible, please try to factory reset the camera and reconfigure it, then check whether it works fine. You can refer to the following instructions to troubleshoot if the detection...
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Forums/
Tapo Smart Camera
2 weeks ago
@aranalucas Hi, In your situation, please try to reproduce the reported phenomenon in the Tapo app, then refer to the instructions below to collect the app log. How to get the log of the Tapo app...
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